Satisfaction questionnaire

Satisfaction questionnaire

Dear Passenger,
We thank for having chosen to travel whit our company. We kindly invite you to leave your comments/suggestions regarding our services.
Your opinion is considered by Our Company a source of growth and wealth for our Quality Policy, to continuous improvement, optimization of services and the high standards of customer satisfaction.
This form is anonymous and dates here in contained are elaborated by Liberty lines S.p.A. for the statistical purpose. This Form does not substitute your rights to send complaints regarding our services and/or notification of incidents in accordance with our general transport conditions.

I - Passenger information
II - Communication channels
III - Quality of service
IV - Travel comfort
V- Loyalty

Notizie importanti