Trip information

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How early should I arrive at the port?

The passenger is required to show up at least 15 minutes before the departure time, already equipped with a regular ticket.
For the international routes, the passengers have to go to the dock at the least 60 minutes before the departure for border formalities and check-in.
Beyond these terms the right to embarkation is not guaranteed.

If I arrive late at the port and the vessel has just left, what will happen?

After the departure, the ticket is not refundable.
Please contact our Customer Care within 30 minutes before departure to make a change of departure by paying any supplements and/or supplements:
- 5% surcharge if change is requested within 24 hours of departure,
- additional 12% if requested after 24h and within half an hour before departure.

What is a connection (“Coincidenza”)? Does it mean I have to change vessel? Is the other vessel moored at the same pier as the one I am arriving in?

The stop over is the stop for doing passengers landing and boarding operations. Is possible that during the trip there are more stop over but the passenger mustn’t leave his seat until the port of arrival.
The routes with transshipment require that the passenger change hydrofoil with a possible shift toward to an other boarding dock ( in close proximity).

Can timetables and fees vary?

Timetables, fares and travel conditions are subject to change, even without prior notice, for reasons not attributable to the Company and/or force majeure and/or justified reasons.
Passengers in possession of a Ticket/e-ticket issued prior to the day of departure are, therefore, required to check (by contacting the Company’s Customer Care, at least the day before departure) that there have been no changes to the transport service indicated in the Ticket.
If you have registered your phone number or email address at the time of purchase, you will receive notice of any travel changes.

Is it possible to stand up during the journey? Can I ask to visit the bridge?

No, for security’s sake you are required to remain seated during the navigation until the mooring operation. The command deck is an area accessible only and exclusively to the crew.

Are there discount for children?

INFANT
- 0/11 months do not occupy a seat ( the baby must be held in the arms during the navigation)
- 1/3 years occupy a seat
(in both cases they travel free)

CHILDREN
- 4/11 – occupy seat and pay a reduced fee

Kids under 12 years must be accompanied by adults.

Is safe for pregnant woman travel?

Before you travel, it is good to consult your gynecologist and inform him about your plans. After a checkup, he will check your health. From the 7th month onwards, you can only embark by presenting a medical certificate issued no more than 7 days before departure. Priority boarding will also be guaranteed.

Is allowed bring pets on board?

Our fleet don’t have holds for animals. However, it is possible transport them upon purchase an animals ticket.
In base ai diversi contratti di servizio che regolamentano le tariffe della compagnia, il prezzo del biglietto per animale a seguito potrebbe variare o potrebbe essere valorizzato a zero euro.
Small pets must be kept in pet carrier or in the cage in case of birds.
The medium and large size animals must have leash and muzzle.
Don’t respect the requirement listed may lead to denial of boarding. The society reserves the right to ask during the boarding the animal health certification and the vaccination record.

Is allowed carry many pieces of luggage?

Ogni passeggero ha diritto di portare con se gratuitamente un bagaglio a mano.
Per i bagagli aggiuntivi è possibile acquistare un “biglietto bagaglio”. La società e il Comando di bordo possono a loro discrezione rifiutare l’imbarco di bagagli il cui ingombro o il cui peso costituiscano impedimento per una buona e corretta navigazione.

Is it possible to board bicycles?

It is allowed to board bikes for the ONLY connection from Trieste to the Istrian Coast and Mali Lošinj and vv.
For all other connections, bicycles, unicycles or similar are NOT allowed on board, except for articulated bicycles*.

*The articulated (folding) bicycles must, however, be without a power supply battery and stored inside a special safety case.

Is allowed transport bulky objects (ex. pictures, television, etc)?

The Liberty Lines fleet are transport means only and exclusively for passenger and they don’t have luggage storage.

The society and the shipmaster may refuse to board objects which are an impediment for a proper navigation.

My journey from Trieste will be by bus, where will I go?

If the weather conditions do not allow the trip by hydrofoil, the service from Trieste to the Istrian coast and vv. It will be guaranteed by the replacement bus service.
Here are the stops according to the itinerary planned for the day:
- Trieste MoloIV
-Rovinj Rotonda Valdibora
-Mali Lošinj Ulica Losinjskih brodograditelja 33
-Poreč Karla Huguesa2
-Piran Dantejeva Ulica 6
Note: departure/arrival times may vary depending on road traffic.

I minori possono viaggiare da soli?

Children under the age of 12 must be accompanied by adult passengers. For reductions based on age, please refer to the tariff; 15 for international routes and on the lines Palermo-Ustica / Trapani-Pantelleria / Porto Empedocle-Pelagie.

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